Making improvements in a live environment without disruption
Managing large, complex IT projects involves a lot. Whether you’re implementing new software, migrating systems, or making changes in a live environment, the risk of process disruption is always present. You want to avoid that at all costs. Our Change Managers take responsibility for making these complex changes smooth and controlled, so that your IT services continue to run uninterrupted.
Change Management focuses on planning, assessing, and authorizing changes to a live IT environment. Think about adding new functionality, modifying workflows, or improving existing systems. Whereas our Release Managers are responsible for bundling several changes into one release, our Change Managers ensure that the live environment itself is not disrupted while these enhancements are made. It’s a subtle but crucial difference. For example:
A new CRM system is being developed and prepared for implementation.
The existing CRM system remains functional while data is migrated, processes are modified, and users are trained.
Change management vs. data migration and implementation management
The process of data migration and implementation management is often intertwined with Change Management, but each plays its own role in the bigger picture:
Implementation Management:
This involves the successful introduction of new systems or processes within an organization. Consider training end users, adapting working methodologies, and managing adoption. Change Management supports this process by minimizing disruption and keeping stakeholders involved. Example: When implementing a new financial system, we ensure that existing payment flows do not grind to a halt while employees are incrementally inducted.
By having these disciplines work closely together, we ensure a streamlined process in which changes are implemented effectively, safely and without resistance.
Our colleagues are ready and happy to help you.
We understand that IT changes in large organizations often require a delicate balance.
The challenges are not amiss:
Our Change Managers address these challenges structurally. What can you expect from us?
Everyone affected by the change, from end users to management, is given a place in the process. With effective communication and engagement, we remove resistance
Whether migrations, implementations or enhancements, we work closely with Release Management and other teams to keep disruption in your live IT environment to an absolute minimum.
Everyone affected by the change, from end users to management, is given a place in the process. With effective communication and engagement, we remove resistance
Every organization and situation is unique. We adapt our approach to your specific needs so that we can respond quickly to unexpected situations without compromising goals or deadlines.
At musQueteer, we do more than just the technical implementation of change. We provide a clear, practical and people-oriented process that supports you as an IT manager. This means:
Example: One of our clients, a large healthcare facility, needed to upgrade their digital patient records. By engaging our Change Managers, the old system remained available while we carefully planned and executed the transition. Employees received proper training and within a month the new system was up and running without disruption to care delivery.
Want to know how Salesforce can also help your organization save time and streamline processes? If so, please feel free to contact Arnd Jan Prause, Founder and Consultant at musQueteer
