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Einstein vs AgentForce

Einstein AI vs. Agentforce: The difference between an AI assistant and an AI agent

What is the difference between an AI assistant and an AI agent? It seems like a subtle difference, but in practice it makes a world of difference in how these systems operate and how much autonomy they have. In this article, we dive into the core of both approaches, comparing Salesforce Einstein and Agentforce. Two …

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CRM in Life Sciences – for optimal patient orientation

In the Life Sciences sector, the patient is central. Innovations in technology offer tremendous opportunities to improve care and better meet patient needs. A CRM such as Salesforce or ODOO enables organizations to not only work more efficiently, but also to transform the patient experience. How can IT managers in this industry best leverage CRM …

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Kenter case

Faster and more enjoyable growth for Kenter

Kenter is growing like crazy. This is no wonder, as their offerings are completely in tune with current events and consist of products, services and solutions that ensure the energy security and sustainable progress of corporate Holland. One of the immediate challenges facing Kenter was the (seamless) integration of Ebatech’s systems and processes into Kenter’s …

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Data migration trend #3 – Security remains top priority!

With the increasing amount of data being moved to the Cloud, the emphasis on security measures increases exponentially. Insufficient attention to security during migration can lead to data security vulnerabilities and risks. This could expose sensitive data to unauthorized access, with potentially harmful consequences such as data breaches, intellectual property theft or financial loss. These …

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Automation in Data Migration: The key to business efficiency and growth

Large organizations in particular are increasingly faced with the need to streamline their processes, become more efficient and reduce errors in order to strengthen their competitive position. Choosing the right systems (think ERP, CRM, etc.) to work with is a very distinguished one in this regard. Where organizations move to new systems – or where …

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