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Einstein vs AgentForce

Einstein AI vs. Agentforce: The difference between an AI assistant and an AI agent

What is the difference between an AI assistant and an AI agent? It seems like a subtle difference, but in practice it makes a world of difference in how these systems operate and how much autonomy they have. In this article, we dive into the core of both approaches, comparing Salesforce Einstein and Agentforce. Two …

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CRM in Life Sciences – for optimal patient orientation

In the Life Sciences sector, the patient is central. Innovations in technology offer tremendous opportunities to improve care and better meet patient needs. A CRM such as Salesforce or ODOO enables organizations to not only work more efficiently, but also to transform the patient experience. How can IT managers in this industry best leverage CRM …

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Data migration trend #3 – Security remains top priority!

With the increasing amount of data being moved to the Cloud, the emphasis on security measures increases exponentially. Insufficient attention to security during migration can lead to data security vulnerabilities and risks. This could expose sensitive data to unauthorized access, with potentially harmful consequences such as data breaches, intellectual property theft or financial loss. These …

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Automation in Data Migration: The key to business efficiency and growth

Large organizations in particular are increasingly faced with the need to streamline their processes, become more efficient and reduce errors in order to strengthen their competitive position. Choosing the right systems (think ERP, CRM, etc.) to work with is a very distinguished one in this regard. Where organizations move to new systems – or where …

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Cloud migration: The new standard for businesses worldwide

Cloud migration, the process of moving business operations and data to the cloud, is increasingly becoming the norm for companies around the world. This shift to the cloud is not an accidental trend, but a thoughtful strategy that stems from the need for improved scalability, lower costs and greater flexibility. As digital transformation continues to …

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Salesforce Trailhead

Salesforce is the world’s leading CRM software, offering the very best apps for every stage of the customer journey, from lead to loyalty. MusQueteer has experienced Salesforce implementation experts in-house to help you implement Salesforce for your organization. To help your organization grow and get the most out of Salesforce, we’d like to introduce you …

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